Once a Revenue Officer is assigned, time is of the essence. ITG will immediately contact the RO assigned to your case, and an Enrolled Agent from ITG will deal with that person directly.
Revenue Officers are busy, very busy. But you do have rights. And when an RO is engaged by an Enrolled Agent from ITG, it assures that your rights will be respected. Once ITG represents you, the RO will always deal directly with us. Harassment of the taxpayer is almost always stopped immediately. And frankly, they are much happier to deal with a licensed tax professional than a taxpayer.